FocusChunks
When reporting a bug
Include your device model, iOS version, app version, the screen where it happened, steps to reproduce it, and a screenshot if possible.
Help & Support
We are here to help
Email us for account, subscription, privacy, or bug questions. We usually respond within 2 business days.
Account & data requests
To request account deletion or a copy of your data, email us from the address linked to your FocusChunks account.
Subscriptions & billing
Purchases are processed by Apple on iOS and Google on Android. Manage, cancel, or request refunds through your App Store or Google Play account settings according to each platform’s policies.
Response time
We aim to reply within 2 business days. Complex account or data requests may take longer while we verify ownership.
Frequently asked questions
How can I contact FocusChunks support?
Email namlxcntt@gmail.com with the subject “FocusChunks Support” and include your device, app version, and steps to reproduce any issue.
What should I include when reporting a bug?
Include your device, app version, the screen where it happened, steps to reproduce it, and a screenshot if possible.
Does FocusChunks have a paid plan?
Yes. FocusChunks Premium unlocks advanced focus and organization features. Pricing, billing period, and renewal terms are shown before purchase in the app or through the App Store and Google Play.
How do I cancel my subscription?
Auto-renewable subscriptions can be managed or canceled through your App Store or Google Play account settings. Refund eligibility follows each platform’s policies.
Where is my data stored?
Account and synced app data are stored through Firebase services under your authenticated user account. Some preferences may also be stored locally on your device.
FocusChunks is not a medical diagnosis or treatment tool. For health-related concerns, please consult a qualified professional.